FAQs – Line of Love

FAQs

Question: How do I find the pendant I'm looking for on your website?

There are a couple ways you can do this.

THROUGH YOUR MOBILE DEVICE: 

Go to the Menu at the top of the page, and the Searchbar will come up at the bottom of the drop-down menu. 

Start typing in the name of the pendant you're searching for (ie. "Family"). Hit "enter."

All the pendants that have the word "Family" in it will appear in the next screen.

ON YOUR DESKTOP COMPUTER:

USE OUR SEARCHBAR:

If you remember part of the name of the pendant, you can use our searchbar at the top of the page:

Click on the magnifying glass, and a search bar will come up.

Start typing in the name of the pendant, and hit “enter”.

All the pendants that have the word you’re searching for will come up in the search results.

 

BROWSE OUR COLLECTIONS:

Our collections are sorted by types: Types of love (family, friendship, romantic love); as well as by other interest groups.

You can find all our collections under the “SHOP” bar at the top of the website.

Still have questions? Send us an email or give us a call!

Question: Where do the symbols and meanings for the Line of Love jewelry come from?
Answer: All the sculptures and sculpture jewelry series from the Line of Love are original copyrighted works of art (copyright registration #1123754) by Joseph Chiang, inspired by his years of work in ceramics. His Line of Love series has also drawn influences from nature, family, and of course, the very idea of love itself.

Question: Do all pendants come with a necklace chain?
Answer: Yes, each pendant comes with one Italian sterling silver chain. You can select your specific chain length option through the drop-down menu.

Question: Can I buy a necklace/chain in addition to my pendant purchase?
Answer: Yes, you can buy a necklace/chain as an additional order. Contact us for more details! 

Question: Will sterling silver jewelry tarnish?
Answer: Yes, as with all silver jewelry, the pieces will eventually tarnish due to a variety of factors, including contact with the air and chemicals.

The Line of Love is made from high-quality non-tarnish silver (925), which will reduce the occurrence of tarnish, while not eliminating it completely. There are many simple, preventative ways you can keep your silver from tarnishing, to ensure it lasts a lifetime.

Question: Does Joseph Chiang take sponsor and commission work?
Answer: No; currently Joseph is not available for sponsor and commission work.

Question: What currency is displayed for the Line of Love?
Answer: The Line of Love is priced in Canadian dollar currency (CAD). 

Question: Do you ship internationally?
Answer: Yes, we do ship worldwide! Our international shipping rates are as follows: 

$15:  (7 - 14 business days with NO tracking number)

$39: (7 - 14 business days WITH tracking number) 

$60: Expedited Shipping PLUS tracking number (4 day shipping)

$0.00: Free shipping over $150 (7 - 14 business days with NO tracking number)

$25Free Shipping over $150 (7 - 14 business days WITH tracking number)



More Questions?
If you have any further questions, please contact us directly via email using our contact form located in the dropdown menu.

Thank you!

CONTACT US
Have questions? We're happy to help! Contact us by clicking the photo below. You'll be directed to our contact form.

Stay in touch

Contact Us

We'd love to hear from you. Call us at 778-300-0772 or email us at lineoflovesculpture@gmail.com and we'll be happy to answer any questions you have.

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